Privacy

Table of Content

Introduction

Information We Collect

How We Protect Your Data

Your Rights

International Data Transfers

Changes to This Privacy Policy

How We Use your Information

Introduction

Way4Care is dedicated to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information provided by care facilities, private clients, and healthcare staff across Bristol, Weston-super-Mare, and surrounding areas.

Your trust is our highest priority. Whether you are contacting us to request healthcare staffing or applying to join our care roster, we ensure that your personal, contact, and professional details are handled securely, transparently, and in strict compliance with the UK GDPR and the Data Protection Act 2018.

Information We Collect

Client & Facility Data – Names, professional emails, contact numbers, and shift requirement details provided when booking staff or requesting services.
Healthcare Staff & Applicant Data – Contact details, employment history, qualifications, DBS check numbers, right-to-work documentation, and reference details for recruitment and shift allocation.
Communication Records – Information provided when contacting us via our website forms, email, or telephone.
Compliance Records – Necessary documentation required by regulatory bodies to ensure high standards of care delivery.

How We Protect Your Data

Security and confidentiality are essential to our operations. We maintain strict organizational and technical measures to protect all personal information collected across Bristol, Weston-super-Mare, and surrounding areas:
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Secure Digital Storage : All contact, shift, and compliance records are stored in encrypted, password-protected systems with restricted access.
Access Control : Personal data is accessible only to authorized agency personnel who require it to manage shift bookings or recruitment.
Strict Confidentiality : We do not sell or rent personal information to third parties. Data is shared only with healthcare clients or candidates as strictly necessary to fulfill staffing placements.

Your Rights

You have the right to access the information we hold about you, request corrections if your data is inaccurate, and ask us to delete your data if it's no longer necessary for us to keep it. You can also withdraw your consent for marketing communications at any time by adjusting your preferences in the app or contacting our privacy team.

To make a data request, simply email us at info@way4care.co.uk. We’ll respond promptly.

Access and review the personal and health information we hold about you.
Access and review the personal and health information we hold about you.
Access and review the personal and health information we hold about you.
Access and review the personal and health information we hold about you.

Command: To exercise any of these rights, contact us at info@way4care.co.uk

International Data Transfers

We primarily process and store all personal data within the United Kingdom. If any of our secure cloud software providers process data outside the UK, we ensure appropriate safeguards (such as UK International Data Transfer Agreements) are in place to keep your information protected to UK GDPR standards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal regulations, industry standards, or our operational procedures. Any updates will be posted directly to this page with an updated effective date.

How We Use Your Information

We use your personal data strictly to support our care agency operations across Bristol, Weston-super-Mare, and surrounding areas. This includes:

Matching qualified healthcare staff with care facilities and client requirements.
Vetting healthcare professionals, conducting DBS checks, and verifying qualifications.
Responding promptly to staffing requests, job applications, or general inquiries.
Monitoring service quality and client feedback to ensure high standards of care delivery.

Privacy Policy & Data Protection